Vision Helpdesk

US's hosting offering Best Web Based Helpdesk Software.

Vision Helpdesk_logo

US's leading hosting provider offering Best Web Based Multi-Domain Helpdesk Software.

WebHost.US.Com is a US based web hosting company specializing in offering cheap and reliable web based helpdesk software which will help you to better way to do customer support, decreasing user delay, decrease in bandwidth usage, high speed results.

Vision Helpdesk is a Leading Ajax Web-Based True Satellite Helpdesk, It allows you to Manage Support for Multiple Companies from one place.

Vision Helpdesk - A Leading Web Based Helpdesk Software..

Vision Helpdesk is a Leading Ajax Web-Based True Satellite Helpdesk, It allows you to Manage Support for Multiple Companies from one place.

In a nutshell Vision Helpdesk is about High Speed Performance, Security, Reliability, Scalability, Portability and User-Friendliness. Vision Helpdesk reflects the state of the art in web based helpdesk solutions. It well derives benefits of latest Web2.0 technology and equip support staff with fast, secure and user-friendly interface. It is extensively designed with PHP Ajax that offers user-experience improvement, decreasing user delay, decrease in bandwidth usage, high speed results and loads of features listed below :

Vision Helpdesk Key Features

  • Satellite Helpdesk | Multi-Domain Helpdesk
  • Robost Mail Parser
  • AJAX Based Rich User Interface
  • Paid Support (Add Billing Notes | Create Invoice | Track Payment status much more)
  • Plugin Based (Allows you to enable or disable various plugins)
  • Multi-Language
  • Easy Migration Tool (Allows you to migrate Helpdesk's like
    Kayako Support Suite | Blesta | eSupport | Cerberus | WHMCS etc)
  • Inbuilt Antivirus Tool
  • Auto Upgrades & Installation
  • Google Apps | Google Hosted Emails (POP3 & IMAP SSL)
  • Scrap Book & Private Messaging
  • Submit / Reply Tickets Using Your Favorite Email Client
  • Customized Tool Bar
  • Service Level Agreements
  • Report Generation
  • Online Issue Tracking
  • Custom Fields
  • Ticket Escalation
  • Login Integration
  • Configurable Client Portal
  • Client side quick search facility
  • Useful Tools:
    • KnowledgeBase
    • Downloads
    • Predefined
    • News
    • Troubleshoot Advance Search
    • Alerts
    • Filters
    • Labels
    • Flags
    • Address Book
    • Calendar